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Hiver Training Day
Today’s support teams are overwhelmed, drowning in emails, bogged down by repetitive tasks, and often in the dark about what’s working. It’s time to change that.
Join us for an exclusive webinar to explore how Hiver AI can transform your customer service operations — from intelligently organizing inboxes to instantly resolving queries, assisting agents, and gaining visibility into performance.
Sep 30, 2025
DATE
11 AM EST
TIME
60 mins
DURATION
The AI advantage: Smarter customer service with Hiver AI
Here’s what we’ll cover in this session:
- Organize your inbox automatically — tag and classify conversations, detect customer sentiment, and extract key details into fields without manual effort.
- Deflect repetitive queries — auto-close resolved conversations, instantly respond to FAQs, and trigger multi-step actions to reduce agent workload.
- Assist agents in real time — speed up replies with smart compose, get instant context with one-click summaries, and receive contextual suggestions.
- Uncover insights to optimize performance — improve team efficiency with resolution insights, monitor customer health metrics, and track impact with ROI analysis and feedback loops.
See Hiver AI in action
- Get a live demo of how Hiver AI supports every stage of the customer service lifecycle — from organizing inboxes to resolving and optimizing conversations.
- Walk through key workflows to see how teams can use AI to reduce manual effort, respond faster, and deliver consistent service.
- Get a preview of upcoming AI capabilities.
Meet our speakers
Anurag Maherchandani
Principal AI PM & Engineer,
Hiver
Srividhya B
Product Marketing Manager,
Hiver
Can’t join us live?
Explore our jumpstart videos, detailed walkthroughs,
and expert tips to take your support to the next level!
