Hiver Studio

Dive into a world full of insights and creativity from Hiver that will help you transform your customer support experience. Come for the tips, stay for the giggles.

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Visiting Angels vs An Avalanche of Emails

 

Customer Support Superhero – Telekinesis Twins

 

Fishburners Simplify Membership Communication with Hiver

 

Customer Service Crime: Lack of visibility

 

Customer Service Crime: Lack of Analytics

 

Customer Service Crime: Not keeping track of queries

 

Customer Service Crime: Delayed query resolutions

 

Customer Service Crimes: Case of the Missing Email

 

Customer Service Crime: Inefficient collaboration on queries

 

Customer Service Crime: Not offering multi-channel support

 

Customer Service Crime: Missing queries

 

Customer Service Crime: Long waiting times

 

Customer Service Crime: Poor cross-team collaboration

 

Top 5 Email Ticketing Softwares for Customer Service Teams: A Detailed Review

 

Getting Started with Google Workspace: A Step-by-Step Guide

 

How to handle emails effectively in Gmail?

 

How to Use Google Groups for Effective Business Collaboration

 

How to Manage Your Gmail Account: A Step-by-Step Guide

 

Sorting Gmail by Sender: Tips and Tricks for an Organized Inbox

 

How to Organize Your Gmail for Greater Productivity

 

Everything You Need to Know About Google Group Email 

 

How to Set Rules in Gmail for Efficient Email Management

 

How to Sort and Manage Emails in Gmail

 

Collaborative Inbox in Google Groups: A Complete Walkthrough

 

Setting Up Your Team’s Shared Inbox: A Guide to Google Collaborative Inbox

 

Boost Your Email Efficiency: How to Create Labels in Gmail?

 

Your Ultimate Guide to Gmail Search: Finding Emails by Date

 

How to Optimize Google Workspace for Your Business Operations

 

A Beginner’s Guide to Creating Filters in Gmail

 

Step-by-Step Guide: Creating Folders in Gmail 

 

How to Create Rules in Gmail for a More Organized Inbox

 

Simplify CX ft Mike Wittenstein

 

Simplify CX ft Charles Sustaita

 

Simplify CX ft Steve DiGioia

 

How Visiting Angels Made their Processes 110% More Efficient

 

How Get it Made Streamlined their Operations and Customer Support

 

How does Align Brooklyn maintain a 4-hour SLA with Hiver?

 

The Balancing Act Ft Suhas Rao

 

Woodcraft Chronicles Ft Pradyumna Challa

 

Jokes Apart Ft Sharat Subramanian

 

The Trance of Travel ft Divya Dinesh

 

World Music Day: Hiver Jam Session

 

Techies at Hiver

 

Hiver 2022 Wrapped

 

Hiver’s Hackathon: Rumblebee 3

 

Five Firsts @Hiver

 

5 Years of Hiver

 

Customer Service Week: Face Off Crew

 

SaaS is Sexy

 

Off The Record with Shankar Srinivasan

 

Valentine’s Day with Hiver

 

Hiver’s Hackathon: Rumblebee 4

 

Customer Service Week

 

2023 Wrap-Up Rap

 

Customer Support Superhero – Lightning

 

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